Our comprehensive installation and implementation services include offsite and onsite training options, system installation and configuration support, document configuration and upload support, and an ongoing best practices support and maintenance plan.
Our dedicated, and in-house help desk support staff is available to answer your technical questions and to provide on-going best practice recommendations as needed. Once a client, you will have full access to our ComplyALIGN Academy, Your Self-Service Support Portal for your Policies and Procedures Management System.
Our support academy includes help topics, resources, training guides, new releases, release notes, webinars, and our user manual. Your staff can easily get up to speed on using the system by visiting our support academy’s many training aids. Additionally, you can find links to utilities that might be needed to use the system like the Microsoft Inline Editing plugin.
Coming soon to the Academy – Policy Sharing Forum!
ComplyALIGN Client Community Exchange
Soon you can join the Client Community Exchange where you can correspond and share policy documents with other fellow ComplyALIGN clients and staff. Check back here for more details or contact your client engagement manager or implementation specialist for more information.